blog Listen Léon

The power of Company Culture : numbers speak for themselves

Benoit Grondin — Sun, 04 Jan 2026 15:38:08 GMT

There is a correlation between clearly articulated and lived culture and strong business performance.

Culture impacts every corner of your business. Leadership stays on the same page.Employees are happier and, therefore, more engaged. Prospective employees are more interested in joining and staying with your company. Perhaps most importantly, all these components work together to give your company its competitive advantage.

‍"The greatest competitive advantage in the modern economy is a positive and engaged brain." Shawn Achor, The Happiness Advantage: The Seven Principles of Positive Psychology That Fuel Success and Performance at Work

From Good to Great: How Organisational Citizenship Behaviour Drives Success

Benoit Grondin — Sun, 04 Jan 2026 15:11:47 GMT

It’s no secret that, before starting any job, each person is given a job description outlining the key responsibilities of the role. However, in many workplaces, it won’t take you too long to notice that there are certain employees who display that extra level of personal motivation and always seek opportunities to venture outside of their scope for the benefit of their co-workers and the success of the wider company.

By going above and beyond like this, these incredible individuals are unknowingly demonstrating something called Organisation Citizenship Behaviour (OCB), which has been known to propel success when harnessed in the right way. In today’s blog post, we’re going to delve into Organisation Citizenship Behaviour and what it actually means, its origins, its types, its advantages and how best to foster a culture of OCB in your workplace. Let’s get started!

What is Organisational Citizenship Behaviour?

Organisational Citizenship Behaviour (OCB) refers to an individual's voluntary dedication and contribution to an organisation that goes beyond the scope of their contractual obligations. It encompasses anything that an employee chooses to do of their own accord to help their colleagues and the company they work for.

Generally, Dennis Organ is considered to be the father of OCB and, in 1988, defined it as "individual behaviour that is discretionary, not directly or explicitly recognised by the formal reward system, and that in the aggregate promotes the effective functioning of the organisation". In addition to this, he also conducted rigorous studies into the concept and, as a result, was able to identify five common behaviours that, from his perspective, are at the heart of Organisational Citizenship.

Good managers don't set a goal to increase efficiency, but rather an implementation of business process improvements that result in higher efficiency as well.

Our healthcare workers and nursing home staff give their all every day… But who takes care of the caregivers?

Benoit Grondin — Mon, 29 Dec 2025 12:10:42 GMT

💡 This is the question that guided us at Listen Leon to create Unis.

A month ago, I shared my decision to take over Listen Leon, convinced that recognition could deeply transform the way we work, especially in France.

Since then, after about forty interviews with healthcare professionals, an idea has taken shape... and it truly drives me.

👉 We are launching Unis, a digital application for the healthcare sector. Its purpose:

To allow every patient and family to send messages of thanks to caregivers and healthcare staff.

To allow teams to read them easily, at any time.

In a daily life marked by pressure and exhaustion, receiving a message of recognition restores breath and meaning. What if we could, all together, contribute to this virtuous circle? 🌱

I don't claim to solve all the daily challenges caregivers face. But I believe that a word of recognition can sometimes change an entire day.

🙏 Thank you to those who already believe in this approach and are joining us on this adventure.