The card is in front of you, fourteen people have already signed it, and you write "all the best". So did they. The person will reread that card in ten years and remember nothing from it.
Here are forty messages sorted by your actual relationship to the person leaving, plus the rule that separates a polite note from one people keep.
One specific memory beats any good wish
"All the best in your next chapter" is a wish. It fits anyone. "The night you stayed until nine to help me finish the Harrison file" fits exactly one person on earth.
A farewell message that lands contains three things, in any order.
- A fact, dated or placed. A moment, a project, something they said.
- What it changed for you. Concretely, not symbolically.
- One line of good wishes at the end. One, not three.
If you cannot find a specific fact, that is information in itself. Write something short and honest rather than long and hollow.
The Listen Leon method: strengths-based positive feedback
Every message on this page follows the same method, the one we teach in our workshops. We call it strengths-based positive feedback, and it has three steps.
- The fact. What the person did, precisely. A date, a project, a situation. Never a general quality.
- The strength. What that fact reveals about them: their reliability, their composure, their patience in explaining things, their persistence, their sense of the team. This is the move from the deed to the person.
- The effect. What it changed for you, for the team or for the customer. This is what makes the message impossible to mistake for politeness.
Naming the strength is the step almost nobody takes, and it is the one that makes the difference. A thank you tells someone what you feel. A named strength tells them something about themselves they do not always know, and that is what they keep.
This is not a hunch. The effects of recognition on motivation, engagement and the use of one's strengths are measured. We have gathered that research on our page about the science of recognition at work.
For a colleague you are close to
- Eight years sharing the same office and not once did I dread coming in. That was you. I have no idea who I am going to tell about my meetings now.
- You watched me arrive terrified for my first client presentation. You sat in the front row and nodded the whole way through. I do that for other people now.
- Thank you for the 8.15 coffees, the ones where we did not talk about work. That is what got me through the hard months.
- I will miss you professionally, but mostly I will just miss you. Let's actually meet up, and I mean that literally.
- I still think about what you said the day I wanted to walk out: wait until tomorrow to decide. I waited. You were right.
- Three years working with you and I never once had to check your work. You probably do not realise how rare that is.
- You were the first person here to tell me I was doing good work. I remember exactly when, and it changed how I carried myself in meetings.
- Right, you're off. I am not going to pretend this suits me. Take care of yourself, and actually stay in touch.
For a colleague you do not know well
This is the most common case and the worst served. Nobody is asking you to pretend you were close.
- We did not work together often, but every time I needed something from your team you answered quickly and properly. Thank you for that.
- I mostly saw you by the coffee machine. You were always in a good mood at eight in the morning, which counts for more than you think.
- Our paths crossed rarely and it was always easy. All the best.
- I do not know you well, but I have heard your team talk about you. What they say is the kind of thing we would all like said about us.
- Thank you for your work on last year's project. I was not on the team, but all of us benefited from it.
- Good luck with what comes next, and I mean it. A department that runs well is noticeable from the outside too.
- I joined after you and you took the time to explain how things worked here, which was not your job. I have not forgotten.
- What I will remember is how calm you were in the March review. You were the only one.
For a manager who is leaving
- You handed me a project I did not feel ready for. You were right and I was wrong. Thank you for seeing it before I did.
- You said no to leadership to protect this team, at least twice that I know of. We know.
- What I am taking from you is the way you start difficult meetings with the facts and never with the people. I am working on it.
- Thank you for letting me get the Delcourt project wrong without ever bringing it up afterwards. That is where I learned the most.
- You are the first manager who asked what I wanted to be doing in five years, and then listened to the answer.
- All the best. You are leaving behind a team that knows why it comes to work, and that is not a given.
For someone who trained you
- Everything I do properly in this job, I owe to you. And you taught me without ever making me feel that I did not know.
- You explained the same thing to me four times without sighing once. I am training someone now and I try to do the same.
- The folder you left me when I started is still on my desk. It has your notes in the margins.
- You told me once that I asked good questions. I had three weeks of experience and was convinced I was useless. That kept me upright for a year.
- Thank you for training me on your time, not the company's. I know what that cost you.
With humour, without a misstep
Humour works when it is specific and warm. It fails when it targets a flaw, an appearance, or the reason for the departure.
- You are taking with you the only person in this building who knows how to make the printer work. We are lost.
- Eleven years of loyal service, nine of them complaining about the coffee. We will miss you, and the coffee is still bad.
- I wish you a new team as patient with your puns as this one has been.
- Officially I wish you a great next chapter. Unofficially I maintain that you could have stayed.
- You are leaving with your fifteen-tab spreadsheets. The department is breathing again, and crying at the same time.
- They asked me to keep this short. That is difficult after six years. So: thank you, and see you soon.
When the departure was not their choice
Redundancy, a contract not renewed, a restructure. Everyone writes badly here, because everyone is uncomfortable. Two principles: do not pretend it is good news, and do not comment on the decision.
- I am not going to tell you this is an opportunity, because we both know it is not. What I will say is that you did serious work here, and I will say so to anyone who asks.
- What is happening has nothing to do with the quality of what you do. I wanted to write that down, not just think it.
- My number does not change. If you need a reference, an introduction, or just to talk to someone who knows the job, call me.
- I am angry on your behalf. I hope you find somewhere that deserves you, quickly.
When a colleague has died
Some people arrive at this page for that reason. It is a different kind of message and it deserves different rules: keep it short, address the family or the team rather than the person, and do not search for meaning on anyone's behalf.
- I worked alongside her for six years. She was the person we all went to when we did not know. The team is not the same without her.
- I am so sorry. He was generous with his time in a way that is rare anywhere, and I benefited from it constantly.
- My thoughts are with the family. Your colleague made a real difference to the people who worked with him, and we will say so.
Short lines for a group card
- Thank you for everything. Genuinely.
- You will be missed here, and that is not a formality.
- Thank you for your patience with the new joiners, myself included.
- All the best. It was good working with you.
Six mistakes to avoid
- Long with nothing in it. Three specific lines beat a paragraph of good wishes.
- Making it about you. "I do not know how I will cope" is a message about you, not about them.
- Copying what is written above. It shows instantly on a reread.
- An in-joke they will not understand in five years. They will reread the card alone, without context.
- Promising to stay in touch when you will not. Better to promise nothing than to promise emptily.
- Writing at the last minute in the corridor. That is where "all the best" comes from.
What lasts longer than a card signed in a corridor
The card goes round on the morning of the last day. Four people write a real sentence, the rest sign their name. The person leaves with a card containing eleven names and two memories.
What changes the outcome is simple: give everyone time and privacy to write. A few days, alone, without seeing what anyone else has put. Then deliver it all at once.
We see the difference on our platform. When people write alone and without pressure, their messages are markedly longer and contain specific facts. On a card doing the rounds, most people copy the tone of whatever is written above.
That is the principle behind the Positive Team Challenge, and it works for a single departure too.
Common questions
What do you write to a colleague you do not know well?
Keep it honest and short. One line about what you observed from a distance, one line of good wishes. Nobody expects warmth from someone who has none to give, and forced familiarity is obvious. Saying nothing, on the other hand, gets noticed.
How long should a farewell message be?
Two to six lines for a colleague, a little more for someone close. Length is not the point. Containing at least one specific fact is.
Can you use humour in a farewell message?
Yes, if it is about a shared situation and never about a flaw, an appearance, or the reason for leaving. The test: they will reread this alone in five years. Will they still smile?
What do you say to someone who is being let go?
Do not frame it as an opportunity and do not comment on the decision. Speak to the quality of their work, offer something concrete if you can, and leave them a way to reach you.
Go further
For someone retiring, the tone shifts: there is no next role to wish them, and the balance looks backwards. For everyday recognition, see our 50 thank-you messages for a colleague and how to respond when someone gives you positive feedback. For the wider picture, see recognition at work.
