Your teams serve the public good. Let citizens' thank-yous reach them.
Government agencies, ministries, public services: citizens and colleagues express their gratitude in 2 minutes, with a simple QR code. Every message is moderated, then joins each public servant's personal gratitude wall.
Public servants overwhelmingly report a real sense of usefulness in their work, yet feel they lack recognition in their daily tasks. That gap is exactly what Listen Leon closes.
Serving the public is not always easy. Gratitude is rarely spoken.
Heavy caseloads, waiting lines, a public image often criticised in the media: public servants absorb a lot and receive few positive signals. Yet individual commitment is very real, and satisfied citizens almost never say it out loud.
Surveys consistently show that a clear majority of citizens are satisfied with the quality of the public services they use.
Most citizens say they were welcomed with care and respect by the public servants who handled their requests.
Satisfied citizens on one side, public servants longing for recognition on the other: the appreciation exists, but it almost never travels back to the people who produce it. Listen Leon closes that gap.
How it works, for real
A citizen at the front desk, a colleague between two files: the principle is the same, in under two minutes.
A discreet poster at the counter, in the waiting area or in the offices. Anyone can scan it on the way out.
Citizen or colleague picks the department or the person to thank, writes a few words, anonymously if they wish.
Every message is reviewed before being passed on. No place for grievances or incivility.
The message joins the agent's personal gratitude wall, available at any time, even on the hard days.
What Listen Leon changes for you
A positive channel between citizens and the people who serve them every day.
Between agents and between departments, peer recognition, often the most awaited of all.
Invisible efforts become visible, department by department, service by service.
Real feedback to highlight in annual reviews, social reports or team meetings.
Examples, to picture it
These three messages are style examples, written to illustrate the tone of the messages received. They are not real client testimonials.
"I came in to renew a certificate without an appointment, expecting to lose my whole morning. Twenty minutes later, everything was done, with a smile on top. Thank you for that quiet efficiency."
A citizen, illustrative example
"Thank you to the whole team for your patience with my complicated file. You took the time to explain everything even with a long line behind me. It matters more than you think."
A citizen, illustrative example
"To the whole processing unit: thank you for your rigour on that urgent file. We often forget to say it, but work well done shows."
A colleague, illustrative example
Give your teams the recognition they deserve
A simple deployment, with no extra load on your teams, designed for the constraints of public administration.
Request a demoFrequently asked questions
Pricing depends on the number of staff and departments involved. We propose a quote tailored to your organisation, whether a single agency or a whole administration.
A few days: creating your teams, generating the posters and QR codes, then going live. No IT development is required on the administration's side.
Yes. Messages can be sent anonymously, no sensitive data is collected, and hosting meets GDPR requirements. An important point for an administration, which we are happy to detail with your legal teams or your DPO.
Yes. Every message is reviewed and moderated before being passed to the agent or department concerned. No grievances, no complaints: recognition only.
The citizens your services welcome, and staff members between themselves. Recognition flows in both directions, from the counter to the offices and between colleagues.