Healthcare

Give new meaning to caregivers' daily work

Patients, families and professionals share their gratitude via a simple QR code. A powerful antidote to the lack of recognition and to turnover.

Deployed at AP-HM (Hôpital Nord, Marseille) · Over 500,000 thank-you messages already exchanged.

Listen Leon recognition program in a healthcare facility: patients and families thank caregivers via a QR code

The reality

A lack of recognition has a real cost

Continuous workload, time pressure, few chances for positive feedback, and recognition too often focused on mistakes. Essential daily efforts stay invisible.

AbsenteeismDisengagementTurnoverRecruitment difficultiesStrained team climate
73%
of healthcare workers say they do not feel recognized.
Source: Odoxa, 2023

The solution

The first recognition platform designed for healthcare

Patients, families and professionals express their gratitude to caregivers, simply by scanning a QR code displayed in the department. Messages are moderated, then delivered to the teams who read and react to them.

How it works

Recognition in four simple steps

1

Scan the QR code

Displayed in the department, patients and families reach the platform in one tap, nothing to install.

2

Write a thank-you

A heartfelt message in seconds, to a team or a person, anonymous if wished.

3

Moderation

Every message is reviewed before it reaches the team.

4

The team receives and reacts

Caregivers read the messages addressed to them and can react.

These words are for you

A digital guestbook for every caregiver

Each professional finds the thank-you messages addressed to them, gathered in one place. A lasting trace that sustains motivation and a sense of purpose.

Listen Leon gratitude wall: a real thank-you message from a family to the neonatal team

The benefits

What recognition changes, concretely

🌿

Wellbeing & prevention

A continuous flow of positive messages that supports teams' mental health.

🤝

Family-caregiver bond

Patients' gratitude reaches those who care, directly.

Attractiveness

An employer-brand asset to recruit and retain.

💪

Lasting engagement

Regular recognition strengthens meaning, pride and engagement over time.

« Thanks to Listen Leon, our neonatal unit receives messages from families every week, messages that remind us of the deep meaning of our work. »

Pr Tosello
Head of Neonatology, Hôpital Nord, AP-HM Marseille

360° recognition

Everyone can say thank you

PatientsFamiliesColleaguesManagement

FAQ

What healthcare facilities ask us

Do caregivers need to install an app?

No. Nothing to install. Caregivers get a notification and access their messages from a simple web link.

Are messages moderated?

Yes. Every message is reviewed before being delivered to the team.

Can senders stay anonymous?

Yes, anonymity is available for those who want it.

Is it GDPR-compliant?

Yes. Data is hosted on European servers.

Which facilities can use it?

Hospitals, clinics, nursing homes and any care facility.

How long to deploy?

A few days. Simple, and operational as soon as the posters are up.

Let's embed recognition in your facility

See in a demo how patients, families and teams make gratitude flow every day.

Request a demo